Enterprises and solutions providers incur high costs in capturing and normalizing data from telecom carriers’ billing.
Download the paper to work proactively with carriers on ETMA billing standards to improve efficiency.
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ETMA seeks to promote efficiency through greater standardization in telecom carriers’ electronic billing media.
ETMA members have expertise and a competitive advantage based on their ability to process electronic bills, but lack of standards for carrier billing or inconsistencies in how standards are implemented causes unpredictable delays implementing Telecom Expense Management (TEM) programs. The quality and detail in bills that telecom carriers provide varies widely. It not only varies among providers, but different clients with the same services from the same provider find differences in billing detail and quality.