Expert Blog
How to Gain Control and Successfully Manage UCaaS in a Hybrid Communications Environment
Gartner suggests that Unified Communication as a Service (UCaaS) will increasingly take centre stage. Zoom, Teams, Ringcentral and WebEx are all now a regular part of daily life and the communication bridge that kept us connected when the world started working from...
TEM Provides Better Budget Forecasting; One Version of the Truth
Using a TEM platform gives an enterprise a single, normalized view of their organization’s IT and telecom estate. This enables more accurate and informed forecasting of their annual budgets and identifies redundant services which can be eliminated. In many...
Why C-Level Executives Must Care about ITFM and TEM
CFOs and CIOs should consider IT and telecommunications as a board room topic. There is a need to balance cost management with the strategic need of maintaining a reliable efficient network.
Placing User Experience at the Center of Enterprise Mobility
This discussion includes a review of the current state, and the future. Learn ways to think about improving user experience and boost employee % engagement, productivity and revenue with the right enterprise mobility user experience.
What is Cloud/Software Expense Management?
What is Cloud/Software Expense Management? Thought Leadership Podcast Featuring AMI Strategies featuring
10 Obstacles When Automating Telecommunications and Technology Vendor Portals
To run unattended automations successfully, at scale, on telcommunications and technology vendor web portals you’ll need to ensure you have scalable solutions for the following: Log-Ins and Input Values The processes to automate on vendor portals will likely be behind...
From Big Data to Actionable Data Analytics
Big Data from enterprise use of technology: mobile phones, M2M, SaaS, GPS, VPN access, landlines and other areas, on its own, is noise. Until it is orchestrated in reports and paired with action. Actionable Data Analytics is what enterprises use to find new operational efficiencies and reduce costs.
5 Tech-based Factors that Can Make or Break a New Hire’s “Work from Home” Experience
How a corporation evolves to required technology changes will be a direct factor for company growth or it may break the corporate virtual culture. Corporations, employees and the IT department have important challenges to address. Technology can not only make or break a new hire’s “work from home” experience, but it will directly impact corporate culture and the success of employees and corporations in the future.
The Evolution of TEM: From Telecom to Technology Expense Management
By Upland Cimpl Don't have time to read the blog? Listen to the podcast. TEM Origins To understand the evolution of TEM, it is necessary to know its history. Until 1984, AT&T owned and operated most of America’s telephone network. It determined the services and...
How to Gain Control and Successfully Manage UCaaS in a Hybrid Communications Environment
By Matt Maloney, VP Long term Planning and Strategy, Calero-MDSL Gartner suggests that Unified Communication as a Service (UCaaS) will increasingly take centre stage. Zoom, Teams, Ringcentral and WebEx are all now a regular part of daily life and the communication...