UCaaS Advantages and Disadvantages
Advantages and Disadvantages of Unified Communications as a Service
- Lower cost than an on-premise PBX.
- Superior employee mobility.
- Enhanced team collaboration.
- Greater reliability and scalability.
- Higher overall productivity.
- Consolidated tech stack.
- Dependent on high-speed internet.
- Initial change management project.
- Limited emergency calling.
- Cost savings and productivity benefits require training and enterprise adoption of new technologies.