Unified Communication as a Service

How to Gain Control and Successfully Manage UCaaS in a Hybrid Communications Environment

Gartner suggests that Unified Communication as a Service (UCaaS) will increasingly take centre stage. Zoom, Teams, Ringcentral and WebEx are all now a regular part of daily life and the communication bridge that kept us connected when the world started working from home during the pandemic. In the rush to ensure that employees could stay […]

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How to Gain Control and Successfully Manage UCaaS in a Hybrid Communications Environment

By Matt Maloney, VP Long term Planning and Strategy, Calero-MDSL Gartner suggests that Unified Communication as a Service (UCaaS) will increasingly take centre stage. Zoom, Teams, Ringcentral and WebEx are all now a regular part of daily life and the communication bridge that kept us connected when the world started working from home last year.

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