Recently, we identified the Top 10 Enterprise Mobility Management Trends
While ETMA members are in many different verticals, for those that manage enterprise mobility, below is an exploration of how ETMA members adapt to enhance their offerings, manage mobile technology, and optimize IT assets for their enterprise clients.
- AI and Automation in Mobility Management
- Cost Optimization: AI-driven analytics improve visibility into mobile expenses, helping ETMA members optimize costs and charge-backs for clients.
- Automated Policy Enforcement: AI-based MDM and UEM solutions reduce human intervention, enhancing security and compliance for managed devices.
- 5G and Edge Computing
- Increased Connectivity Costs: Higher data consumption from 5G and edge computing means enterprises need better expense management.
- New Revenue Opportunities: ETMA members can offer 5G cost modeling, edge device management, and policy enforcement solutions.
- Security and Zero Trust Architecture
- Growing Demand for Secure Mobile Access Solutions: Enterprises are prioritizing zero-trust security, requiring ETMA members to integrate AI-driven security analytics and continuous authentication into their mobility services.
- Compliance and Risk Management: ETMA members must ensure that security policies align with GDPR, CCPA, and NIST frameworks.
- Mobile-First and BYOD Evolution
- BYOD Cost Tracking and Security Services: Clients need cost control solutions for employee-owned devices while ensuring secure corporate access.
- DaaS (Device-as-a-Service) Growth: ETMA members can partner with OEMs and service providers to bundle mobile devices, management, and support into a single, scalable service.
- Cloud-Based Expense and Asset Management
- Automated Expense Optimization: AI-powered cloud expense management (CEM) helps clients track and manage cloud, SaaS, and mobile costs from a single dashboard.
- Integration with ITFM and TEM Platforms: ETMA members can offer solutions that bridge telecom, cloud, and IT asset expenses, providing holistic cost visibility.
- Hybrid and Remote Work Mobility Strategies
- More Demand for Secure Mobile Workforces: Clients need remote access solutions with cost-efficient mobile connectivity.
- Rise of Cloud VDI and SaaS Expense Management: ETMA members can optimize enterprise spending on virtual desktop infrastructure (VDI), collaboration tools, and mobile data plans.
- eSIM and Private 5G Networks
- Simplified Global Device Management: eSIM technology reduces carrier lock-in, giving ETMA members an opportunity to help clients optimize international roaming and IoT connectivity costs.
- Private 5G as a Managed Service: Companies deploying private 5G for IoT and smart facilities will need cost visibility and lifecycle management, a potential growth area for ETMA members.
- IoT and Connected Devices Expansion
- Device and Connectivity Cost Management: The proliferation of IoT devices creates higher data costs and complex billing structures, requiring better IoT expense management solutions.
- IoT Security and Compliance Services: Clients need end-to-end security and compliance tracking for IoT deployments, a potential managed service offering.
- AI-Powered Chatbots and Virtual Assistants
- Reduced Helpdesk Costs: Enterprises are deploying AI-driven bots for IT support, reducing helpdesk tickets and mobility management costs.
- Potential for AI-Driven Expense Audits: AI-powered chatbots can provide real-time cost insights and spend optimization recommendations for ETMA members’ clients.
- Sustainable and Circular Economy Mobility Practices (ITAD and more)
- (IT Asset Disposition) ITAD and Device Lifecycle Management (DLM) Services: Enterprises need refurbished device procurement, secure recycling, and end-of-life asset tracking—a potential value-added service for ETMA members.
- Sustainable Cost Savings: Companies prioritizing green IT strategies will seek partners that offer carbon footprint tracking for mobile assets.
Key Takeaways for ETMA Members:
✅ Revenue Opportunities – Members can expand their offerings in 5G management, IoT expense tracking, AI-driven security, and sustainability initiatives.
✅ Increased Client Demand – Enterprises require more sophisticated expense management and mobility security solutions as workforces become more mobile.
✅ New Partnerships and Ecosystem Growth – Opportunities to collaborate with cloud, security, and AI vendors to enhance service offerings.
