Using a TEM platform gives an enterprise a single, normalized view of their organization’s IT and telecom estate. This enables more accurate and informed forecasting of their annual budgets and identifies redundant services which can be cut.
Gartner suggests that Unified Communication as a Service (UCaaS) will increasingly take centre stage. Zoom, Teams, Ringcentral and WebEx are all now a regular part of daily life and the communication bridge that kept us connected when the world started working from home during the pandemic. In the rush to ensure that employees could stay
Customer and Challenge With the myriad of telecom vendors, too many bills, too many different billing systems and formats the IT department leaders of this Silicon Valley Company decided they did not have the internal resources or expertise to manage it themselves. They researched solutions providers with the expertise, software, managed services and reporting capabilities
This discussion includes a review of the current state, and the future. Learn ways to think about improving user experience and boost employee % engagement, productivity and revenue with the right enterprise mobility user experience.
What is Cloud/Software Expense Management? Thought Leadership Podcast Featuring AMI Strategies featuring
To run unattended automations successfully, at scale, on telcommunications and technology vendor web portals you’ll need to ensure you have scalable solutions for the following: The processes to automate on vendor portals will likely be behind login credentials. To automate processes behind logins make sure your login credentials are organized in a secure database and
Podcast: 10 Obstacles to Consider When Building Bots to Automate on Telecommunications and Technology Vendor Portals
10 Obstacles to consider when automating telecom & technology vendor portals.
Prepare for major business forces and market trends affecting enterprise mobility in 2022.
Big Data from enterprise use of technology: mobile phones, M2M, SaaS, GPS, VPN access, landlines and other areas, on its own, is noise. Until it is orchestrated in reports and paired with action. Actionable Data Analytics is what enterprises use to find new operational efficiencies and reduce costs.
How a corporation evolves to required technology changes will be a direct factor for company growth or it may break the corporate virtual culture. Corporations, employees and the IT department have important challenges to address. Technology can not only make or break a new hire’s “work from home” experience, but it will directly impact corporate culture and the success of employees and corporations in the future.