by Moderator | Sep 27, 2017 | News, Technology Management Press Releases
The Enterprise Technology Management Association ETMA, voted for Mobile Solutions and Mer Telemanagement Solutions Ltd. (MTS) for the ETMA Best Practices award at its recent September 11th -12th meeting in San Francisco. A tie vote among ETMA members lead to the two...
by Moderator | Jul 25, 2017 | Expert Blog, Thought Leadership
How can an enterprise mobility help desk respond accurately, consistently and efficiently to hundreds of calls? To understand the best practices of an enterprise mobility help desk, one must first know what the goals of running a help desk are and why those goals...
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