Accurate IT and telecom inventory is critical for Technology Expense Management (TEM) success because it provides a baseline of information to validate items on bills and produce cost savings. What should a TEM inventory include? A TEM inventory consists of any item that appears on an invoice or customer service record (CSR) for a mobile or fixed […]
IT and Telecom Inventory is Critical to TEM Success Read More »
Network connections with IoT, M2M and other applications will have lower incremental costs compared to smartphones, but there will be a huge increase in volume which enterprises need to manage. The Internet of Things (IoT) have overtaken mobile phones as the largest category of connected devices. Managing this exponential volume places a premium on more efficient systems to track
Internet of Things, IoT M2M, More Connections Is Bullish for the TEM Market Read More »
Many articles take positions on the virtues and perils of Bring Your Own Device to work (BYOD), but what exactly is BYOD? Does it just apply to smartphones? Does it include all devices including laptops? What about applications and cloud services? Should the acronym be BYO or Bring Your Own? Chris Marsh of Yankee Group
Despite years of discussions and collaboration between the telecom and IT industries, the two communities are still leaving “money on the table.” Both own their core audience, but their attempts to merge service offerings often lead to misperceptions and unforeseen challenges that can prevent the formation of mutual, valued and trustworthy relationships. Each community has
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ETMA Thought Leaders Discuss Why Software Is Not Enough to Manage Enterprise Mobility The Telecom Expense Management Industry Association (ETMA), the authoritative voice for Telecommunications Management and Solutions Providers in related areas, recently hosted a conference call to discuss enterprise challenges for managing mobility. This discussion was part of evaluating the agenda for ETMA’s upcoming
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Wireless Expense Management or WEM seeks to proactively reduce expenses, establish new operational efficiencies, increase visibility and provide better control for mobile voice and data services. WEM has been eclipsed and replaced by new offerings that address additional needs for organizations. This post will define Mobile Device Management or MDM; Managed Mobility Services or MMS; Enterprise Mobility
Defining MDM, EMM, MMS and other Terms Related to WEM Read More »
One challenge for organizations that are evaluating solutions is that engagements vary from one client to the next. While it is good to see the industry focus on meeting individual clients needs, tailoring of a solution and lack of standards that results from firms that offer a tailored solution can lead to confusion. Acronyms and industry terms
ETMA Industry Terms Read More »
Wireless Expense Management (WEM) programs are a special category of Telecom Expense Management (TEM) programs with a focus on wireless services and mobile devices. The goals for WEM programs are similar to TEM programs. They seek to proactively reduce expenses, establish new operational efficiencies, increase visibility and provide better control for mobile voice and data
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TEM programs once concerned themselves specifically to the telecom lines and bills of an enterprise. As the telecommunications world has expanded so has the discipline, sub-practices and a host of acronyms that now fall under the umbrella of TEM. ETMA has introduced the term Telecommunications Management to convey all the activities that enterprises manage as
What are all the acronyms that fall under TEM? Read More »
Telecom Expense Management Defined Technology, IT Financial Management, ITFM, and Telecom Expense Management, TEM programs were created to proactively reduce expenses, introduce new efficiencies, increase visibility and provide better control for telecom (fixed and mobile voice and data) services. Increasingly with the blurring between IT and telecommunications, TEM programs also include management of technology expenses.
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