Until the TEM industry undergoes more consolidation, the TEM customer will be underserved. The primary reasons have to do with lack of scale and lack of pricing power. This seems counterintuitive to some TEM customers since they enjoy pricing power in a very competitive market. However, lack of TEM supplier pricing power results in less or unprofitable work and results in lack of investment and hence poor service levels. The TEM customer should embrace TEM M&A and the resulting economic scale that enables the TEM vendor to invest more in R&D, customer support, and good people. The improved results will vastly eclipse the modestly higher prices paid to the TEM supplier and both sides of the relationship will be richer for it.